F.A.Q

Q1. Do you have any MOQ limit for order?
1.No MOQ for standard roller chain.
2.MOQ for special chain depend on different sizes.
3.Min order amount: Over USD 5000.

Q2. How to proceed an order?
1.Let us know your requirements or application.
2.We quote according to your requirements or our suggestions.
3.You confirms the samples and effect，pay the payment for formal order.
4.We arrange the production as soon as we get the payment.

Q3.Do you offer guarantee for the products?
Yes, we offer 1 years warranty to our normal products.

Q4.How to deal with the faulty?
1.Our products are produced in strict quality control system and the defective rate will less than 0.2%.
2.For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

Payment condition:
1.30% in advance,70% before shipment
2.D/P
3.L/C
4.others

Our Service:
1. Your inquiry related to our products or prices will be replied in 24 hours.
2. Well-trained and experienced staff to answer all your inquiries in fluent English.
3. OEM&ODM, we can help you to design and put into product.
4. Protection of your sales area, ideas of design and all your private information.